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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John

May 20, 2026

5  out of  5
rating by John
"We have been working them since the 1980's and always great service - highly recommend"
We responded:
"Thank you so much for the 5-stars, John! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tony Stapp

May 19, 2026

5  out of  5
rating by Tony Stapp
"I have been with State Farm for decades, the best customer service and great people!"
We responded:
"Thanks so much for the amazing review, Tony! We really appreciate your support here in Conyers . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michael Lovett

May 15, 2026

5  out of  5
rating by Michael Lovett
"Danielle was a blast! Fantastic customer service and made me feel like I knew her for years, all while saving me money!!"
We responded:
"Thanks so much for the amazing review, Michael! We really appreciate your support here in Conyers . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Richard Hawkins

May 15, 2026

5  out of  5
rating by Richard Hawkins
"Danielle and Tracy are amazing! They have great customer service."
We responded:
"Thank you for taking the time to leave such a great review, Richard. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Linda Patterson

May 15, 2026

5  out of  5
rating by Linda Patterson
"Very friendly and helpful service and makes you feel welcome."
We responded:
"Thank you for taking the time to leave such a great review, Linda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Myke Kearse

May 15, 2026

5  out of  5
rating by Myke Kearse
"Danielle Ferris at the Wally Taylor office was absolutely amazing throughout our insurance claim process. She was extremely responsive, professional, and helpful every step of the way. Danielle went above and beyond to help us get in contact with our claims adjuster and ensured that our claim was prioritized and handled with care. It’s rare to find an office that truly puts their clients first, but this team definitely does. Their dedication, communication, and customer service exceeded our expectations. We highly recommend the Wally Taylor office to anyone looking for an insurance team that genuinely cares about their clients. Thank you again, Danielle Ferris, for making the insurance process smooth and stress-free!"
We responded:
"Myke, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dlo Mac

May 14, 2026

5  out of  5
rating by Dlo Mac
"Everyone is nice and treats me like family!"
We responded:
"We are grateful for your 5-star review, Dlo! Thanks for taking a moment to share your positive rating of State Farm Agent Wally Taylor’s Team here in Conyers . "
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tammy johnson

May 5, 2026

5  out of  5
rating by tammy johnson
"Excellent service, I've been with this company for years.and everyone is great. But Danielle stand out. She treat me like family and always goes the extra miles. Best experienced i have in a long time."
We responded:
"Thank you for the 5-star review, tammy! Here on State Farm Agent Wally Taylor’s Team, we are proud to serve our community and appreciate your recognition. "
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Dave

April 21, 2026

5  out of  5
rating by Dave
"Wally and State Farm are outstanding! It’s incredibly reassuring to know they’re there when you need them most. The true test of any insurance agent is how they show up during important moment, and Wally absolutely delivers. He guided me every step of the way, answered all my questions, and even reached out directly to State Farm on my behalf to get the information I needed, always getting back to me the same day. That level of dedication really sets him apart. Wally truly has your back. If you’re looking for someone who genuinely cares and goes the extra mile, I highly recommend Wally and State Farm."
We responded:
"We appreciate your review, Dave. We are so happy that you had such a wonderful experience with State Farm Agent Wally Taylor’s Team here in Conyers ! "
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Javauna Palmer

April 15, 2026

5  out of  5
rating by Javauna Palmer
"I had an amazing experience working with Delmi at State Farm! From start to finish, she was incredibly patient, professional, and genuinely cared about helping me get everything set up the right way. I had a few concerns during the process, and instead of rushing me, she took her time to explain everything clearly and made sure I understood my coverage. You can tell she really knows what she’s doing very knowledgeable and on top of everything. What stood out the most was how calm and reassuring she was, even when things got a little stressful on my end. She stayed consistent, communicated well, and made sure everything was handled properly until I had my insurance card and was fully good to go. If you’re looking for someone reliable, smart, and easy to work with, I highly recommend asking for Delmi. She made the whole process smooth and stress-free!"
We responded:
"We appreciate your review, Javauna. We are so happy that you had such a wonderful experience with State Farm Agent Wally Taylor’s Team here in Conyers ! "
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Nicole Green

April 2, 2026

5  out of  5
rating by Nicole Green
"All the stars in the sky!!! Danielle was beyond helpful and a joy to talk to. She was very thorough. She knows all information so you not having to wait not being places on hold over and over. She actually enjoys helping you and it shines through. Thank you Danielle! I appreciate you."
We responded:
"Thank you for the fantastic review, Nicole! We are always here to help with your insurance needs here in Conyers . "
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Bertie Thomas

April 1, 2026

5  out of  5
rating by Bertie Thomas
"Great service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Conyers to know that you had such a wonderful experience with us here on State Farm Agent Wally Taylor’s Team."
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Vanessa Reynolds

March 12, 2026

5  out of  5
rating by Vanessa Reynolds
"Provides the best customer service in Georgia. I appreciate Wally Taylor and his team."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Wally Taylor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conyers ."
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Lorna Robinson

March 11, 2026

5  out of  5
rating by Lorna Robinson
"The staff is very curtous, always greet you with a warm smile ."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Angelica Ah

March 6, 2026

5  out of  5
rating by Angelica Ah
"Mrs. Delmy is the best insurance agent at State Farm. She does an excellent job, taking the time to answer questions, provide guidance, and help you find the best insurance policy for your needs. My family and I have trusted her completely for many years. She is 100% recommended, and my family and I highly recommend her services."
We responded:
"Thank you so much for the 5-star rating, Angelica! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Carla Jackson

February 24, 2026

5  out of  5
rating by Carla Jackson
"My agency is the best! Anytime I have need my policy updated or have a question or concern Tracy and Kelly are there to help! They are always friendly and helpful."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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emmarno

February 19, 2026

5  out of  5
rating by emmarno
"We have been with State Farm for years! I truly can’t say enough good things about our experience. They have always been so kind, patient, and incredibly helpful. It genuinely feels like we’re treated like family every time we call or stop by. Mrs. Tracy always makes us feel important and heard. She truly cares about the outcomes and takes her time to make sure everything is handled the right way. She is so sweet and thoughtful in how she explains things and walks us through our options. Mrs. Danielle is also amazing, so knowledgeable and helpful! She takes the time to explain things clearly (and will explain them again and again if we need it). We never feel rushed or dismissed. All of the agents here have truly gone above and beyond for us. We’ve had the chance to speak with just about everyone at least twice over the years, and every single person has made sure we fully understand our coverage and feel completely taken care of. No matter who answers the phone, we know we’re in good hands. That consistency and care means so much! We're so thankful for this team and highly recommend them to anyone looking for insurance with people who truly care."
We responded:
"Thank you so much for the 5-star rating, emmarno! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gilbert Ramsey

February 11, 2026

5  out of  5
rating by Gilbert Ramsey
"The receptionist Tracy was very helpful and knowledgable."
We responded:
"Wow, thank you for the 5-star review, Gilbert! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Heather Hulsey

January 14, 2026

5  out of  5
rating by Heather Hulsey
"When it comes to customer service, Wally Taylor State Farm has the best! This team goes above and beyond to help with anything you need."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Wally Taylor’s Team! We deeply appreciate your kind words here in Conyers . "
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Emersen Hulsey

January 14, 2026

5  out of  5
rating by Emersen Hulsey
"One of the best offices around! They’re very thorough and make sure all your needs are met! I highly recommend them!!"
We responded:
"Thank you for the 5-star review, Emersen! Here on State Farm Agent Wally Taylor’s Team, we are proud to serve our community and appreciate your recognition. "
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Dennis Presnell

December 4, 2025

5  out of  5
rating by Dennis Presnell
"Tracy was very cordial and helpful. She made paying our expensive premium not so painful with her care and understanding. Wally and his staff are the best.."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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elizabeth pollard

November 14, 2025

5  out of  5
rating by elizabeth pollard
"It has been a few years, since State farm was my Ins company, but after talking with Danielle, I decided to try them again."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Noel Lindsay

November 7, 2025

5  out of  5
rating by Noel Lindsay
"Cassie was the best. Thank you for your quick service today adding my auto!"
We responded:
"Thank you so much for your 5-star review! We truly appreciate having you as a valued policyholder. If you ever have friends or family who could benefit from our services, please don't hesitate to send them our way. We're always here to help!"
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S Rees

October 22, 2025

5  out of  5
rating by S Rees
"Exceptional customer service affordable reliable insurance provider"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jacob Dyle

October 14, 2025

5  out of  5
rating by Jacob Dyle
"It has been great."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"