State Farm® Insurance Agent Wally Taylor

"I have been with them for 2 years. My rate kept increasing about $50 every 6 months. In the beginning I never had any issues with them but I just cancelled my policy because the customer service is horrible. Ashley was over my policy and her attitude was disgusting so I just cancelled the entire policy overall"

"Unfortunately I had to re-edit my original review from 5 stars to 2. I have had the worse experience ever dealing with claim process and looked for my agency to intervene. The ladies there are great, patient and did all they could to help, however, my case was so complex I requested to speak with Wally Taylor. I was promised a phone call and I received a robotic, insensitive email. Wally had no urgency or empathy to say let me call this customer and see how I can help. Very disappointed, his name should be removed from agency due to the ladies there doing more than he is."

"contacted this branch to become a new customer. went through the whole process and ready to make payment to get services, then all of a sudden their systems "crash" and I need to call back in later (after the local branch closes) and pay. contacted the office back to speak with Kevin Holland and naturally he's busy so I leave my name and number to have him call me back. I recieved no call back. I call the 800# and give my claim reference number. Agent over the phone stated I wasn't approved for their coverage. which is fine. it happens. but why lie to me about it at the local branch and string me along.. if I didn't get approved then so be it. Man up and say what needs to be said and stop wasting people time! I ended up getting a better rate with a different company that APPROVED ME. have better business ethics!"

"I have had insurance, with Wally Taylor, State Farm, since I was 15 years old, in 1994. I will be 41, on Friday, and will never have any other State Farm agent, as long as Wally Taylor is in the insurance business. Wally Taylor and his team, are amazing, and their customer service is out of this world! Delmi, has been a Godsend, and a blessing, in helping me get great rates, on my car and life insurance. From my family, to yours, Wally Taylor, State Farm, is the cream of the crop, and the kind of insurance company, you want to employee and to be on your side. I, 10 out of 10, HIGHLY RECOMMEND, Mr. Wally Taylor and his insurance team."

"Please read your binder!!! I didn’t and learned the hard way!!! My deductible was increased after I said I wanted to keep it at $500! Found out when I took my car to the shop!!! Also be aware that if you hit a deer, more that likely they will drop you!!! Spend your money elsewhere!!!"